Surestay By Best Western Miles City, Miles City MT - Deals & Reviews

great service but could improve room cleanliness

The staff welcomed us warmly upon arrival and made sure our needs were met throughout our stay. The Queen room we stayed in was spacious and comfortable, making for a pleasant night's rest.

However, the cleaning of the bathroom could be better as I noticed some areas that were overlooked.

The stay at Best Western was very enjoyable. The room was clean, modern, and provided great comfort for my needs. Breakfast featured a good selection, including fresh fruits and pastries. Coffee was always accessible, and the staff were genuinely helpful. They even took the time to return a forgotten item promptly.

We enjoyed the Bucking Horse Sale and the local fair. The rooms were comfy, and the staff was super helpful. Don't miss the hot breakfast and evening soup – perfect after a long day exploring!

But the traffic noise outside was pretty loud at night, which made it hard to sleep.

Affordable stay with clean, comfy rooms and a small pool to unwind after a long day. Enjoyed the fun surprise snacks!

We loved our stay here! The indoor pool was a hit with my teenage daughter, and we even joined in on the local Bucking Horse Sale festivities nearby. The warm, friendly check-in with cookies and soup was a delightful touch.

In my wife’s opinion, the room could use more soundproofing. It was hard to get a good night's sleep with the noise from the hallway.

Clean, comfy rooms, and the staff is super helpful. The outside noise can be pretty loud at night, making it tough to sleep.

I truly appreciated how welcoming and helpful the staff were during my stay. The clean, spacious rooms were comfortable, and the hot breakfast provided a delightful start to the day. Plus, the complimentary soups were a lovely touch.

Loud traffic noise made it hard to sleep.

The welcoming staff made us feel right at home, and the delicious breakfast exceeded our expectations. The noise from traffic, however, disrupted our sleep.

my stay was wonderful, especially during the wedding ceremony. the staff were incredibly welcoming and made sure everything went smoothly. the room was spacious, clean, and comfortable, exceeding my expectations compared to my last visit.

the breakfast options were limited.

Family Friendly Yet Pricey

Checked in and they welcomed us with fresh baked cookies and two kinds of soup! The room was clean, and I still remember the breakfast spread, with ripe oranges on the table.

It wasn’t exactly inexpensive, but it was still acceptable.

The queen room was spacious and non-smoking, providing a comfortable stay. The warm welcome from the staff made a significant positive impact. However, the parking lot layout was quite challenging for larger vehicles, and locating the bathroom was a tedious task due to the confusing layout. Additionally, some areas of the hotel appeared less maintained, which detracted from the overall experience.

my stay at best western was wonderful. the staff were so welcoming and made me feel at home. the queen room with two beds was clean, spacious, and comfortable. i especially enjoyed the hot breakfast with ripe, tasty oranges. it really set a positive tone for the day.

do recommend

Awesome place with free wi-fi, a fitness center, and 24-hour reception. Staff once helped me with heavy bags, and I enjoyed the warm welcome with cookies and soups during check-in. I'm coming back for Easter!